SECURITY & TRUST

Is PriceMyMeds Safe, Secure, and Legitimate?

Yes. PriceMyMeds is built to align our privacy practices with HIPAA principles, the U.S. health-privacy law, and its security program is independently examined under SOC 2. PriceMyMeds never sells your personal health information, processes data in the United States, and lets you search prices and get coupons without creating an account or entering a credit card.

Trust Matters in Healthcare

Healthcare information is personal.

When you search for a medication, compare pharmacy prices, or use a prescription discount coupon, you're trusting us with information that matters.

At PriceMyMeds, protecting that trust is not just a compliance requirement - it's a core business responsibility.

Everything we do is guided by three principles:

  • Protect personal information
  • Minimize data collection
  • Maintain transparency about how we operate

Security at a Glance

No Sale of Personal Health Information

PriceMyMeds does not sell personal health information to data brokers, advertisers, or third parties. Our business model is built around prescription savings networks—not selling information about our users.

SOC 2 (AICPA) — independently audited security controls

SOC 2 is a recognized security standard from the AICPA. It evaluates how we protect customer data across five trust criteria: security, availability, processing integrity, confidentiality, and privacy. The examination is performed by an independent third-party auditor.

SOC 2 Report Type: Type II

HIPAA — built around U.S. health-privacy law

HIPAA is the U.S. federal law protecting sensitive health information. We design our systems and staff training around its requirements.

  • We collect the minimum information needed to show prices and generate a coupon.
  • Access to sensitive data is restricted to staff who need it.
  • Vendors are held to written privacy and security commitments.

Data encryption — in transit and at rest

Information you send travels over an encrypted connection (TLS/HTTPS), and sensitive stored data is encrypted at rest — scrambled so it can't be read if intercepted.

U.S. data handling — your data stays in the United States

PriceMyMeds is a U.S. company built for U.S. patients. Your information is processed and stored in the United States, under U.S. privacy law.

How PriceMyMeds Protects Your Information

Data Minimization

We collect only the information necessary to provide our services. In many cases, users can search prescription prices and access discount coupons without creating an account.

Access Controls

Access to sensitive information is restricted based on job responsibilities. Internal access is monitored, logged, and reviewed.

Vendor Security Reviews

Third-party vendors and service providers must meet security and privacy requirements before handling data associated with PriceMyMeds services.

Continuous Monitoring

Our security team continuously monitors systems, investigates potential threats, and applies security updates to maintain platform protection.

What Information Does PriceMyMeds Collect?

The exact information collected depends on how you use the platform.

Examples may include:

  • Prescription search activity
  • Pharmacy selection information
  • Contact information when voluntarily submitted
  • Technical website usage data
  • Cookie and analytics information

What PriceMyMeds Does NOT Do

Sell personal health information
Require payment information to access coupons
Charge membership fees
Require an account to search drug prices
Sell prescription medications
Replace your doctor, pharmacist, or health insurance provider

You're in Control

Users can:

  • Search prices without creating an account
  • Access coupons without membership fees
  • Review privacy practices at any time
  • Manage cookie preferences
  • Request information regarding applicable privacy rights

For privacy-related questions, contact: support@pricemymeds.com

Report a Security Concern

If you discover a potential security issue or vulnerability, we want to hear from you.

Contact our security team: support@pricemymeds.com

Responsible security disclosures help us improve protections for all users.

Frequently Asked Questions

Have questions? We are here to help.

Is PriceMyMeds safe to use?

Yes. PriceMyMeds uses industry-standard security controls, encrypted connections, access controls, and privacy safeguards designed to protect user information.

Does PriceMyMeds sell my personal health information?

No. PriceMyMeds does not sell personal health information to advertisers, marketers, or data brokers.

Is PriceMyMeds HIPAA compliant?

PriceMyMeds designs its systems, processes, and employee training around HIPAA privacy and security principles and applies safeguards intended to protect sensitive information.

Is PriceMyMeds SOC 2 certified?

PriceMyMeds' security controls are independently examined under SOC 2 standards.

Does PriceMyMeds store data in the United States?

Yes. PriceMyMeds processes and stores information within the United States.

Do I need an account to use PriceMyMeds?

No. Most users can search prescription prices and access discount coupons without creating an account.

Does PriceMyMeds require a credit card?

No. You do not need a credit card to search prices or obtain prescription discount coupons.

Can pharmacies see my medical records through PriceMyMeds?

No. PriceMyMeds does not provide pharmacies with access to your medical records.

Is PriceMyMeds a pharmacy?

No. PriceMyMeds is a prescription savings platform and does not dispense medications.

Is PriceMyMeds health insurance?

No. PriceMyMeds is not insurance. Prescription discount coupons may provide lower prices than insurance copays in some situations.

Why can PriceMyMeds offer free coupons?

PriceMyMeds earns revenue through relationships within prescription discount networks rather than charging consumers membership fees.

How do I report a privacy concern?

You can contact the PriceMyMeds privacy team at support@pricemymeds.com for questions related to privacy rights, data handling, or personal information requests.

Our Commitment

Healthcare savings should never come at the expense of privacy.

PriceMyMeds is committed to helping Americans save on prescriptions while maintaining strong privacy, security, and transparency standards.

Last Updated: June 2025